TallyHandRefund policy
Monthly subscription
TallyHand is billed monthly in advance. You can cancel at any time from the customer portal link in your receipt, or by emailing us. When you cancel, no further charges are made and you keep access until the end of the month you have already paid for.
When we refund
- First month: if you cancel within 14 days of your first payment, we refund that payment in full.
- Billing errors: if you were charged twice, or charged after cancelling, we refund the incorrect charge in full.
- Software unavailable: if the software could not be used for a billing month because of a problem on our side, we refund that month.
Other partial months are not refunded.
How to ask
Email support@tallyhand.app from, or mentioning, the email address on your receipt. We reply within two business days. Approved refunds are returned to the original payment method by our reseller, Lemon Squeezy, usually within 5 to 10 business days.